Patient Safety Software That Turns Safety Data Into Action
Give your teams one connected view of incidents, risks, investigations and improvement
Patient safety teams already have enough data. The challenge is turning it into meaningful action.
MEG’s patient safety software gives healthcare organisations the tools to capture safety events, manage investigations, identify emerging risks and make sure improvement actions are followed through.
Replace disconnected reporting, spreadsheets and manual follow-up with a configurable platform built for healthcare – giving frontline teams a straightforward way to report and patient safety leaders the visibility they need to drive improvement.
Go Beyond Recording Patient Safety Incidents
An incident management system should do more than document what went wrong.
MEG helps your teams connect the entire patient safety process, from the moment an event is reported through investigation, risk assessment and action management.
With MEG, you can:
Make incident and near-miss reporting straightforward for frontline teams
Configure reporting forms and workflows around your organisation
Manage investigations and root cause analysis in one place
Identify and assess risks alongside incident data
Assign actions with clear ownership and deadlines
Monitor outstanding actions and follow-up
Analyse trends across departments, facilities and sites
Connect patient safety findings with audits, policies and wider improvement work
Make It Easier for Staff to Report. Make It Easier for You to Act.
The quality of your patient safety data depends on how effectively safety events are captured.
MEG makes reporting accessible to the people closest to care.
Staff can record incidents and near misses using configurable forms, attach relevant supporting information and submit reports from their mobile devices through MEG-on-the-Move.
Online and offline functionality means reporting can continue even where connectivity is limited.
For patient safety and governance teams, reports can then move through defined workflows for review, investigation and follow-up – helping create consistency without adding unnecessary administrative complexity.
Connect Incidents and Risks in One Patient Safety System
Patient safety management cannot be entirely reactive.
An incident may expose an existing risk. Repeated near misses may signal an emerging one. An investigation may uncover a risk that needs to be assessed and managed beyond the original event.
MEG brings incident and risk management together, allowing teams to manage both within a connected environment.
Risk registers can be configured around your organisation, with scoring matrices, ownership and review processes tailored to your requirements.
This gives teams a clearer picture of known and emerging risks while connecting them with the patient safety activity happening across the organisation.
Keep Investigations Moving – and Make Sure Learning Leads to Action
The value of reporting an incident comes from what happens next.
MEG provides structured workflows for investigations, evidence gathering and root cause analysis, helping teams establish what happened, understand contributing factors and determine what needs to change.
Once improvements are identified, actions can be assigned with owners and deadlines and monitored through to completion.
Patient safety teams can see what remains outstanding rather than relying on email chains, spreadsheets or manual reminders to keep improvement work moving.
That creates a clear line from:
Safety event → Investigation → Findings → Action → Follow-up
So learning from incidents has somewhere to go.
-
Yes. MEG can be configured around your organisation's reporting forms, incident categories, workflows, risk matrices and governance processes, allowing the system to reflect how your teams manage patient safety rather than forcing them into a fixed process.
-
Yes. MEG supports multi-site healthcare organisations, providing central visibility while allowing patient safety activity to be managed at facility and department level.
-
Yes. MEG allows staff to report incidents using mobile devices. Online and offline functionality also supports reporting in areas where connectivity may be limited.
-
Yes. MEG's Incident & Risk Management capabilities bring incident reporting and risk management together, helping organisations connect safety events with known and emerging risks.
-
Reports can move through configurable review and investigation workflows. Teams can capture evidence, conduct root cause analysis, identify findings and assign actions for follow-up, creating a clearer pathway from the original event to improvement activity.
-
MEG's wider Quality Management Software platform connects Incident & Risk Management with capabilities including Action Plan Management, Audit & Compliance and Policy & Document Management. This allows findings from patient safety activity to feed into the wider processes used to manage and improve quality.