Patient Safety Incidents: Asking "What Happened?"

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In order to improve patient safety outcomes, it’s essential that everyone in a healthcare organisation has access to the tools and information they need to report incidents promptly and accurately.

Getting a clear understanding of the ‘when’, ‘where’ and ‘why' is critical to be able to understand exactly what happened, track incident trends over time and prevent similar events from happening in the future.

Although the importance of an efficient reporting process is recognised by healthcare facilities, it can be a challenge to implement. Many organisations rely on paper or Excel spreadsheets to report incidents, which makes the process time-consuming and increases the risk of information being lost or misplaced.

MEG’s Incident Reporting tool makes the process of reporting incidents easy, as forms can be easily be submitted from mobile phones or tablets devices on the ward, reducing any administrative burden.

MEG’s system can be completely configured to fit into your existing workflows and policies, making the transition to a digital system seamless and standardising the reporting process.

KEY BENEFITS

  • User-friendly; complete incident forms in minutes while on-the-go

  • Custom-build your own forms and configure dashboards to track the data that’s important to you

  • Capture important information even in poor WiFi areas; submit to system when connectivity resumes

  • Take photos, add audio, record signatures to add more context to the report.

  • Instant email alerts to notify key personnel

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To book a demo of MEG’s Risk Management module and Incident Reporting tool, click the button below.