On 6th May 2016, MEG officially began its journey in Dublin’s Digital Hub (still our home today), with a simple but ambitious mission – to make life easier for frontline healthcare workers, and safer for patients.
Before founding MEG, CEO Kerrill Thornhill, spent more than 10 years building software across different industries, but healthcare always stood out to him, not just because of its complexity, but because of the people working within it. He recognised the opportunity technology had to make a real difference on the frontline.
“There is no more complex environment than healthcare. Building apps and systems for healthcare workers was something I always really loved doing.”
As part of our 10-year celebrations, we sat down with some of the original MEG team members, who still work at MEG, to reflect on those early days, the milestones that shaped the company, and where they see MEG heading next. You can see the full interview here:
A Look Back at Some Big Moments Along the Way
2016 – The Early Days of MEG
MEG officially landed some of its very first healthcare customers close to home, including Beaumont Hospital in Ireland and Guy’s & St Thomas’ NHS Foundation Trust in the UK. Looking back 10 years later, we are incredibly proud to still work closely with both organisations today.
The early MEG team remember those years as busy, exciting and full of learning. Kerrill spent countless hours travelling to hospitals across Ireland and the UK, listening to frontline staff, gathering feedback and continuously improving the platform together with the people using it every day.
“We would give hospitals early versions of our app, they would give feedback on how to improve it. There was a lot of back and forward, product iteration and really fast development.”
2017 – Launching Our Very First Audit App
In 2017, MEG launched its Audit App on iOS and Android, helping healthcare teams move away from paper-based auditing and making audits easier, faster and more accessible. Later that year, we were thrilled to see our Audit App win the Net Visionary Award for Best Mobile App for Fast Moving Businesses. For a young healthcare technology company still in its early days, it felt like a huge moment and an exciting sign of what was possible.
2018 – Building technology around frontline experiences
In 2018, MEG launched the Campus Guide App for St James’s Hospital in Dublin, another exciting step forward in using technology to solve practical everyday healthcare challenges and improve everyday experiences for staff and patients.
Behind the scenes, the team was also working closely with more and more healthcare organisations, strengthening relationships, listening to frontline feedback and continuing to shape the platform around the real needs of staff and patients.
2019 – A Turning Point in the MEG Journey
2019 became one of the biggest turning points in MEG’s journey.
That year, MEG joined the NDRC Accelerator Programme, which brought not only funding, but also invaluable guidance and support at a really important stage of growth.
Through the programme, the team refined MEG’s marketing message, strengthened its go-to-market strategy and, most importantly, found real product-market fit.
We realised that what we were actually doing was more than digitising audits, it was improving quality and patient safety. That changed everything for us. We shifted our focus, redeveloped our website and built the product specifically around healthcare quality and patient safety. It also helped shape the company’s first investor deck, which later supported investment and the growth of the team that would take MEG to the next stage.
2020 - Expanding into Asia-Pacific
In 2020, the world changed almost overnight as COVID-19 spread rapidly across the globe.
Healthcare systems came under enormous pressure and frontline healthcare workers faced challenges unlike anything seen before. During this time, healthcare organisations accelerated digital transformation at speed, and the demand for connected quality and governance platforms grew rapidly.
This period created new opportunities for MEG to support healthcare organisations internationally. During this period we expanded into Asia-Pacific, marking another major milestone in MEG’s growing global journey.
2021 – Growing across new regions and new teams
In 2021, MEG continued its global expansion into the Middle East and Latin America
It was an exciting period of growth, not just geographically, but also as a team. As MEG expanded into new regions, the team also continued growing internationally to better support healthcare organisations across different healthcare systems, languages and cultures.
2022 – Celebrating the Impact Healthcare Teams Achieved with MEG
2022 brought a particularly proud moment for the MEG team, as one of our valued customers, St Vincent’s Private Hospital, won the VTE Award using MEG’s Audit Tool.
Moments like these have always meant a lot to the team because they reflect something much bigger than software. They represent the real impact healthcare teams can achieve when they have the right tools, support and processes around them.
2023 – More People, More Ideas and More Momentum
By 2023, MEG continued to grow both as a team and as a platform.
As more healthcare organisations came on board globally, the team expanded across different regions, bringing together people with a wide range of experience, languages and expertise.
At the same time, the platform itself continued evolving with new modules, features and functionality added to support the growing quality, patient safety and governance needs.
“We solve their main problems and we actually grow along the way, along with the customers.”
2024 – Entering the US Market
In 2024, MEG entered the US market, marking a major milestone in our global journey.
During this time, we began working with DMC Primary Care and Priority Hospital Group, bringing MEG’s end-to-end Quality Management Platform into one of the world’s largest and most complex healthcare markets.
The same year also saw another significant milestone as MEG signed a major contract with M42, a global health-tech powerhouse with more than 20,000 employees and over 450 facilities across 26 countries.
2025 – Celebrating the Diversity Behind MEG
In 2025, MEG reached another proud milestone as the company won the Diversity in Tech Awards.
By this stage, the team had grown to 65 people representing 31 nationalities and speaking more than 20 languages.
What started as a small team in Dublin had evolved into a truly international company, bringing together different experiences, cultures and perspectives, all connected by the same shared mission of improving healthcare quality and patient safety.
2026 – MEG Turned 10!
May, 2026 has been all about celebrating the people, partnerships and milestones that shaped the first 10 years of MEG. One of the proudest moments was sponsoring the IPC Ireland Annual Conference alongside IPCI as both organisations celebrated their 10-year milestones. At the pre-event dinner, Kerrill shared MEG’s journey with a room full of IPC professionals, many of whom had been part of that journey along the way.
To round off the celebrations, some of the MEG crew gathered in Dublin for a celebratory BBQ.
Future with meg
As MEG celebrates its first decade, the future feels bigger than ever. Healthcare continues to evolve quickly, and quality, safety and governance teams are being asked to do more with greater speed, visibility and accountability.
Technology will play an important role in what comes next. Artificial Intelligence is already opening new possibilities, from helping teams identify trends sooner, to reducing administrative work, to making quality insights easier to act on.
But for MEG, innovation only matters if it supports the people at the centre of healthcare. The goal is not technology for its own sake. It is technology that helps frontline teams spend less time on manual processes and more time improving care.
“If you want to go fast, you have to go alone and if you want to go far, you have to go as a team. I think this is where MEG’s future lives. We have to go far as a team.”
With more healthcare organisations, more countries and more innovation ahead, the team is incredibly excited for what comes next.
Thank You For Being Part of This Incredible Journey
Every step of MEG’s journey has been shaped by the people around us. To our customers, partners, team members and everyone who has supported MEG over the last 10 years, thank you for trusting us, challenging us, supporting us and growing alongside us.
Our team in 2016
Our team in 2026