Southern Cross Healthcare partners with MEG to support digitisation of healthcare quality assurance across the group

Customer Announcement

New Zealand's largest independent private healthcare network to implement MEG’s clinical audit management app across all hospital sites. 

Southern Cross healthcare logo

Following a highly successful trial across the organisation Southern Cross Healthcare has announced full implementation of MEG’s healthcare Audit Management software into its network of hospitals. In the trial, initially in the area of Infection Prevention and Control audit, MEG was found to reduce manual auditing processes and free up staff to focus higher value work. 

MEG’s easy-to-use mobile technology streamlines audit and care quality assurance processes, replacing paper workflows and giving real-time reports and action plans to local managers, while enabling standards benchmarking via a national dashboard. 

MEG’s Audit Module software

Continuing in its pursuit to deliver quality healthcare and be at the forefront of innovation, the decision by Southern Cross to move to MEG’s auditing system results in significant time and indirect cost savings, gives management visibility of performance across the organisation, and enables frontline staff to focus on patient care.

Kerrill Thornhill, CEO and founder of MEG, says, ‘We’re excited to be partnering with Southern Cross Healthcare on its journey to enabling paperless quality systems. The implementation of MEG’s digital quality management system is a key milestone on this journey, assisting in the automation and standardisation of tools and processes allowing improved visibility, reporting and time for clinicians and care providers.”

Included in this implementation phase for Southern Cross is the digital Safe Surgery Audit, an important element of New Zealand's Safe Surgery national programme led by the HQSC (Health Quality and Safety Commission) and focused on making surgery safer for patients by working to improve teamwork and communication in the operating theatre. Infection prevention and control audits, such as the national standardised Environmental Hygiene audit, also feature in this initial rollout.

MEG’s healthcare audit management system provides an excellent opportunity for our healthcare network to easily perform audits and deliver timely reporting and quality improvement plans. It will enable us to demonstrate compliance with standards and we are excited at the possibilities of introducing a range of audits with the system.
— Victoria Aliprantis, Chief of Quality and Risk, Southern Cross Healthcare

The New Zealand partnership follows that of a recent similar project in Australia with Calvary Healthcare, cementing MEG as a leading player in these markets.

About Southern Cross Healthcare 

Southern Cross Healthcare (previously Southern Cross Hospitals) is the largest independent private healthcare network in the country. In the 2021 financial year, we provided elective surgery, high-end diagnostics and cancer treatment to almost 100,000 patients at our wholly owned or joint venture hospitals and medical facilities. In addition, rehabilitation, community-based physiotherapy, mental health and corporate wellness services are provided to New Zealanders. Southern Cross Healthcare and its joint ventures extend their services to insurance-funded, ACC, DHB and self-paying patients. 

 

Southern Cross is a group of independent businesses united by a shared brand with an interest in the health and wellbeing of New Zealanders. With a range of products and services and a not-for-profit ethos, Southern Cross is New Zealand’s leading independent provider and funder of healthcare.