the Hospital
Founded in 1780, St.John's is an acute General Public Voluntary Hospital with a total of 99 beds and several in-patient specialties like General Medicine, Clinical Recovery and Support Unit (CRSU), General Surgery, Gynaecology, a dietician service, diagnostics, and more. Pharmacy services include Clinical Pharmacy, a Medication Safety Programme, Antimicrobial Stewardship, and a Pharmacist-led Anticoagulation Clinic.
For this project, MEG worked with the Pharmacy department to build a Clinical Pharmacy Application that they could use on a day-to-day basis.
THE BACKGROUND
Pharmacists at St. John's Hospital work to ensure safe, optimal, and cost-effective use of medicines at admission, during the stay, and onwards after their discharge. They screen all patients at admission and assign them a risk score to be prioritised for Medicines Reconciliation and Clinical Pharmacist Review. And to help them do this efficiently, they needed a system.
The CHALLENGE
Previously, the pharmacy team at St. John's Hospital relied on a paper spreadsheet generated weekly from iPMS (the hospital's patient administration system) to manage patient lists, assign risk scores, track Medicines Reconciliation, and record Clinical Pharmacist reviews.
However, this manual process led to cluttered and difficult-to-read sheets, confusion in workload management and patient handover, and a lack of historical data for evaluation and improvement. Senior Pharmacist Carol Johansson reached out to us to address these inefficiencies and build a better system.
the Solution
MEG implemented the Clinical Pharmacy Application for St. John's Hospital, enabling digital input of patient data, efficient task management, and seamless communication with the medical team through the Clinical Pharmacist Review PDF. Over three months, the system was tailored to their workflow, allowing hospital pharmacists to triage patients, assign risk scores, and track Medicines Reconciliation.
The application also includes extensive reporting dashboards with valuable insights and historical data so the Chief Pharmacist can access them whenever needed. St. John's Hospital became an official customer after a successful pilot period in April 2022.
THE RESULT
MEG's Clinical Pharmacy Application has saved the St. John's Hospital pharmacy team hours by eliminating the need for manual data transcription. The central database for risk scoring, Medicines Reconciliation, and Clinical Pharmacist reviews has improved efficiency, workload distribution, handover, and overall pharmaceutical care quality and patient safety.
The system's task management data helps identify areas for improvement and supports collaboration with the multidisciplinary team, while reporting dashboards provide valuable statistics for monitoring service efficacy and regulatory compliance, even impressing HIQA during an inspection.
Want to know more about the solution we built for the Clinical Pharmacists at St. John’s Hospital?
What’s Inside?
The many challenges the pharmacy team was facing on a day-to-day basis when assigning risk scores to patients and performing Medicines Reconciliation
An in-depth look at the MEG Clinical Pharmacy module with screenshots of what the inside of the application looks like, its features, and how it helped hospital pharmacists overcome their challenges
Testimonials from Clinical Pharmacists at St. John’s Hospital who have used the application over the last year
Real and tangible results that the Clinical Pharmacy team experienced using the Clinical Pharmacy Module
Customers we work with…
