Overview
Calvary Health Care, one of Australia’s largest aged care providers, faced increasing compliance demands following a major acquisition. With 57 aged care homes and 16 home care services across multiple states, adapting to ever-changing regulatory requirements while maintaining high-quality care became a priority. #
To streamline processes, Calvary implemented MEG’s digital audit and compliance software, reducing administrative burden, improving compliance tracking, and providing real-time data.
The CHALLENGE
Keeping Up with Aged Care Compliance & Audits
Before MEG, compliance processes across Calvary’s aged care homes were largely manual and time-consuming, leading to:
Overwhelming admin workload — Too much time spent on paper-based audits, reducing time for resident care.
Lack of real-time compliance visibility — Data was siloed, making it difficult to track performance and identify risks.
Slow response to regulatory changes — Legacy systems were inflexible, making it difficult to adapt to evolving aged care compliance requirements.
Inconsistent data across sites — With multiple aged care facilities, ensuring standardised compliance reporting was a challenge.
“Gathering audit data was a burdensome job, and we needed automation so
staff could focus on fixing the problems instead of just collecting data.”
the Solution
MEG’s Digital Compliance & Audit Platform
Calvary implemented MEG’s audit software across its 57 aged care homes and 16 home care services, ensuring a flexible and self-service approach to compliance management. The highly configurable system allowed Calvary to tailor audit processes to its specific needs while seamlessly adapting to new regulatory requirements, such as those introduced under the Aged Care Act. By enabling real-time compliance tracking and streamlined operations, the software positioned Calvary ahead of regulatory changes, ensuring agility and efficiency in an evolving compliance landscape.
why meg?
Automated compliance tracking — Reduced manual work, ensuring faster and more accurate audits.
Real-time dashboards — Instant visibility into compliance performance across aged care facilities.
Scalable & flexible solution — Adapted to Calvary’s unique audit processes without rigid limitations.
User-friendly system — Designed for clinical and aged care teams, including those with minimal tech experience.
“MEG’s audit system saves us a lot of time because it simplifies administrative duties,
allowing us to focus more on our residents and improving their quality of life.”
the results
Driving Efficiency & Compliance in Aged Care
1. Significant Reduction in Administrative Work
By eliminating manual compliance paperwork, MEG freed up aged care staff to focus on resident care rather than audits.
“MEG saves us a lot of time by simplifying admin duties. That means we can focus
more on our residents, and improving their quality of life.”
2. Real-Time Compliance Monitoring Across 57 Aged Care Homes
MEG’s real-time dashboarding provides instant access to compliance metrics, performance trends, and risk indicators, ensuring that teams can quickly spot gaps and take corrective action. By eliminating manual data tracking, MEG enables clinical and operational teams to make faster, evidence-based decisions that drive compliance improvements and patient safety enhancements.
“The biggest benefit was real-time dashboarding — users can see their data, track compliance, and identify opportunities for improvement.”
3. Standardised Auditing & Compliance Across Multiple Locations
MEG’s scalable compliance platform enabled Calvary to standardise audits and centralise compliance data across its aged care facilities in multiple states. Ensuring consistent tracking and real-time oversight, the system enhanced operational efficiency and team coordination. Its flexibility allowed seamless adaptation to evolving regulations and integration with existing systems, supporting long-term efficiency and continuous quality improvement.
“MEG was successfully implemented across our 13 hospitals, 57 aged care homes, and
16 home care services, achieving a full-scale rollout efficiently and at scale.”
4. Future-Proofing for Ongoing Aged Care Reforms
MEG’s highly adaptable platform allows healthcare providers to tailor compliance workflows, audits, and reporting to meet specific regulatory and operational needs. Unlike rigid, one-size-fits-all solutions, MEG offers the flexibility to evolve with changing healthcare standards while maintaining a structured framework for consistency and accountability. This adaptability ensures that compliance processes remain efficient, responsive, and aligned with both current regulations and future industry developments.
“MEG wasn’t a rigid, out-of-the-box solution, nor was it something we had to build from
scratch. It provided the perfect balance of customisation and flexibility.”
Why Aged Care Providers Should Consider MEG
“I would absolutely recommend MEG to other aged care providers. They’re flexible, agile,
and highly responsive. Their platform makes compliance so much easier to manage.”
Key Takeaways for Aged Care Providers
Reduce compliance burden & free up staff time for resident care
Gain real-time compliance tracking across multiple locations
Achieve standardised, scalable, and future-proof compliance processes
Improve the quality of care by automating audits & data insights
Is Your Aged Care Facility Ready for the New Compliance Era?
Schedule a demo today and see how MEG can help your organisation streamline compliance and improve resident care.
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